Retail Solution

Display Smartphone Theft Prevention

Detect when a display device leaves its area, trigger an alarm, and measure customer engagement with each model.

Trigger a tag alarm when a device leaves its assigned area

A Safe Tag attached to the display device supplies power and senses location at the same time. If the device leaves its designated zone or the tag is separated, the tag sounds an alarm and the manager is notified. Docking angle and attachment method are adjusted on site to the shape of the store fixture.

Safe Tag
Safe Tag

Safe Tag

A security tag attached to display smartphones and tablets. It detects not only departure from the designated zone but also the moment the tag is separated from the device. Location tracking means nothing if pulling the tag off is enough to walk away, so removal detection is what makes this system hold.

samsung
kia
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hankook-driving-emotion
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autoplus
posco
lg-chem
samsung-cnt-corporation
samsung
kia
gs-eps
hankook-driving-emotion
xi-snd
autoplus
posco
lg-chem
samsung-cnt-corporation

Managing the hands-on display device experience

Product information appears on signage while a display device is being tried. Pickup counts and hands-on time per model serve as material for reviewing the display layout and customer response.

Realistic User Experience

A hands-on experience close to real use

Customers can pick a device up and operate it freely, so screen response, weight and grip come through, the things that cannot be judged while a device is tethered. Tags and cradles are exposed as little as possible so the display presentation and the store design are not disturbed. The area where devices can be handled is set as a zone that matches the store layout.

Automatic Signage Display

Signage shows product information automatically

Lifting a device brings up that product's information on the signage beside it. Key specifications reach the customer without a staff member standing there to explain, so the level of guidance holds even in thinly staffed hours. What is shown is pushed out from head office in one go, and the screen updates when the model changes.

Instant Detachment Alerts

Instant alert on zone exit and tag removal

When a device leaves the designated zone or a Safe Tag is separated from it, the tag sounds and the manager receives an alert. The system only holds if the route of pulling the tag off and walking out is closed as well, so exit detection and removal detection run together. Alerts can be split between the store manager and head office, and what was done about them remains as history.

Preference Model Analysis

Preferred models read from pickup records

How many times a device was picked up and how long it was held is recorded automatically. Use of the comparison feature is logged too, so you can confirm in the data which models actually draw interest, which becomes the basis for adjusting display position and stock mix. Splitting the view by store and by period also reveals models that get a different response at each branch.

Wireless Security Tag Operations

The tag handles power supply and location sensing together, and the cradle charges the device while docked. Supported devices and cradle fittings are matched to the store's model list before rollout.

Wireless Security Tag

One tag for power supply and location sensing

The Safe Tag attaches to the device, supplies power and senses location at the same time. Customers can carry the device around and operate it much as they would in real use, and security holds throughout. Hands-on time per model serves as material for reviewing customer response and adjusting the display layout.

New Model Support

Supported models and new device coverage

Which devices can be supported is set by the attachment method and the cradle specification. Before rollout the list of models the store displays is checked so the coverage is agreed first, and when a new device launches the schedule for supporting it is advised separately. For a device the fittings do not match, we decide whether a new holder part needs to be made.

Wireless Charging Cradle

Running the wireless charging cradles

The Safe Cradle interlocks with the tag and supplies power, so display devices never run flat. Location sensing continues while docked, and nobody has to walk the store plugging in chargers, which cuts labor cost across many stores. Cradles that are not charging appear as a list on the management screen, so replacements surface first.

Docking Design

Docking designed for repeated placement

The cradle angle is designed so a customer can lift the device and set it back down naturally. The motion repeats hundreds of times a day, so it has to seat correctly every time for charging and sensing to stay unbroken, and a device left out of place shows on the manager's screen. Docking direction and height are set on site to match the shape of the display fixture.

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